Majella Greene & Associates

Face‑to‑Face Confidence for Gen Z & Early Career Talent

Workshops that build communication skills, confidence and client impact – in person, on the phone and across all channels.

Why This Matters Now

Many Gen Z and early career professionals have entered the workforce without ever experiencing an office as their primary workplace.

They’ve started their careers in remote or hybrid environments, often relying on digital messages and video calls to communicate.

The result?

  • Less practice building rapport face‑to‑face.
  • Hesitation to pick up the phone.
  • Fewer opportunities to develop the flexibility, social awareness, and communication skills that drive business growth.

For employers, this gap affects more than culture — it impacts client relationships, sales opportunities and the ability to grow a network that opens doors.

⚠ The Cost of Inaction

Teams without these skills risk losing deals, misreading client needs and missing out on relationship‑driven opportunities.

Rebuilding these abilities now means your early career talent will be ready to represent your organisation with confidence, empathy and impact.

Who This Is For

Gen Z & Early Career Talent – graduates, interns, apprentices and first‑role hires ready to boost their in‑person and client‑facing skills.

Employers & Managers – organisations that want to accelerate the growth, performance and presence of their newest team members.

Workshop Focus

Our workshops combine Pysychological Safety, Psychological Capital, Behaviour Change and Cultural Humility to help participants:

  1. Boost Confidence in Any Setting
    • Build psychological capital: hope, efficacy, resilience, optimism.
    • Feel comfortable walking into meetings, networking events or client sites.
  2. Communicate with Impact
    • Read social cues, adapt to different personalities and engage across cultures.
    • Learn the lost art of the phone call for quick rapport and clarity.
  3. Build Relationships that Build Business
    • Move beyond transactional conversations to create trust and loyalty.
    • Understand the role of flexibility and empathy in high‑impact client work.
  4. Thrive in Frontline Engagement
    • From first introductions to follow‑up calls, be prepared for every interaction.
    • Handle challenging conversations without reverting to email avoidance.

Formats That Fit

  • Half‑Day Confidence Boost – core skills and quick wins.
  • One‑Day Deep Dive – practice, feedback, and advanced techniques.
  • Three‑Part Programme – learning + real‑world application + review.

What Employers Gain

  • Client‑ready staff who can represent your organisation confidently.
  • Stronger internal collaboration and team morale.
  • Faster ramp‑up time for new hires and reduced turnover.

What Participants Gain

  • Confidence across all forms of communication.
  • Adaptability to handle different situations and people.
  • Stronger presence, better relationships and more career opportunities.

Let’s Equip Your Gen Z Talent for Success

📞 Book a Call via email hello@majellagreene.co.uk to discuss bringing this programme to your team.